Deal Making
We've all heard the expression 'Win-Win Situation', and we probably all understand what it means, but how to make sure it happens every time we do a deal?
The key is in understanding clearly the differences between cost, price, worth and value.
Good, win-win deals involve both people trading low-cost, high-value for low-cost, high-value. This applies not only to concessions but
also to commitments, not only to what will happen but also what will not happen, not only to money but to anything which can be of value.
Crucial to this process is having the skills to fully discover and understand what the other party values most. Just as they have given
us personality types and communication styles, the psychologists have also come up with perceived value preferences.
A few simple questions, innocently inserted into the conversation, can reveal much to the negotiator about the things the other person is likely to
value highly. Effort can then be spent on thinking of ways in which these things might be made available at low cost to the donor.
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