Customer Centricity


		Practical Help to Grow Your Business
The Professional Adviser The Business Health Club Sales and Marketing About Us Free Advice Home Phone 07940 703895 E-mail david@davidwinch.co.uk	People Love You When You Put Them First Click to see David's Top Ten Customer Centred Tips Customer Centricity Throughout your lifetime relationship with a customer - from the moment they become aware of your existence to the end of their time singing your praises - they should always come first. I'm not saying the customer is always right, but I am saying the customer always comes first. So many businesses put themselves first, communicating stuff that, frankly, the customer doesn't give a damn about. So many businesses assume the customer will be able to draw the correct conclusions from what they are communicating, whilst the customer's mind is in "Am I bovvered?" mode. By looking at life from the customer's point of view and understanding their issues, and the world in which these issues exist, as well as going where the customers like to gather rather than expecting them to come to you, a business will experience far more success in selling things the customer wants. Free Help and Advice from David Winch Sign up now to be up to date with - and take full advantage of - the available Customer Centricity Advice for B2B SMEs. Fill in your details and start receiving my FREE, regular bulletin. First Name: Last Name: E-Mail: Ask me your Sales and Marketing questions. [Optional] I'll answer them in my blog. By filling in your details above you agree to receive emails from David Winch. We will contact you to keep you appraised of developments in the business world and Sales and Marketing in general and at David Winch in particular. You can unsubscribe or opt-out at any time. Rest assured we won't in any circumstances share or sell your data with anyone. We detest spam just as much as you.		Getting Started in Business Seek advice from a Professional Business Adviser - at the planning stage, not when you've wasted your savings and all the money you could borrow! Read More
			Financial Profits Just in case you only know how to focus on non-financial profits, here's some assistance on the money side. Read More
			Help for Managers Great 'doers' don't necessarily make good managers. Learn how to step away from personal involvement, how to delegate, and how to get the best out of people. Read More
			Appointment Making You can buy Appointments ready made, 'off the peg'; you can pay someone to make appointments just for you, 'bespoke'; or you can cut out the middle man and make appointments yourself! Read More
			Networking Personal recommendations are the easiest leads to turn into business, and business networking, when done well, can be a great source of referrals. Read More
			Buying Tips Businesses have suppliers too, so why not get good at buying as well as Marketing and Selling! Read More
			Ways of Working You can obtain our help in a way that best suits you. Read More

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